1. About Us

This website (www.nesty.ca) is operated by Nesty Inc. 

We have appointed a Chief Privacy Officer who is accountable for our personal information handling practices. If you have a question or complaint about our personal information handling practices, please contact the Privacy Officer at privacyofficer@nesty.ca.

In this Privacy Notice, the terms “we”, “our” and “us” mean Nesty Inc.

2. Effective Date and Scope

This Privacy Notice is effective as of December 15, 2016.

This Privacy Notice governs our practices with respect to personal information we collect through the www.nesty.ca website and complies with Ontario and Canadian privacy laws.

3. What Personal Information Do We Collect?

Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. This information includes your personal e-mail address, your home address, your home telephone or cell phone number, and may include your age, and other similar information when associated with you. Personal information may also be information containing details as to whether you have opened our promotional e-mails or how you have used our website, if we can associate that personal information with you. If you are a business subscriber or prospective business subscriber, personal information does not include your title, business address and business telephone number.

We collect personal information from you when you enter a contest or promotion, communicate with us using our web forms to make a request or ask a question, submit a review, take a survey or otherwise submit personal information to us with your communication. 

We may receive personal information about you from other sources. For example, we may acquire information about you from other promotional or marketing companies with whom you shared your information and whom you have allowed to provide information to us, such as Airbnb.

4. How Do We Use Your Personal Information?

We use your information to provide products and services and to manage our business operations. Some examples include:

(a) to fulfill your requests for products and services;

(b) to communicate with you about your requests;

(c) to administer contests and promotions in which you participate;

(d) to recommend or to offer you other products and services based on your inferred interests;

(e) to post your reviews;

(f) to communicate with you regarding customer service issues; and

(g) to protect the security or integrity of our websites and our business.

5. Personalized Offers and Web Analytics

We also automatically collect information when you visit our website in order to customize your experience. For example, we collect information about what site referred you to our website, your browser type, operating system type and version, language, and your Internet Protocol (“IP”) address. We also collect information about how you browse through our website, including logging the pages you visit and the amount of time you spend on certain pages. We use this information for a number of technical purposes to ensure that our pages load correctly in your browser, as well as to personalize our offers to you. We also use this information to improve our website. For example:

(a) we use IP addresses to correct pages for your geographical location;

(b) we log the frequency of visits to certain pages on our website and how visitors navigate through our website to detect problems, improve our website and learn about what products and services are of interest to our customers;

(c) we use information about products that you have clicked on to make suggestions about other products or services that you might be interested in viewing; and

(d) we track whether certain types of promotional e-mails were opened by you and whether you sought information about a particular service to make inferences about other services in which you might be interested.

6. Your Ad Choices: Interest-Based Advertising

Our website uses small pixel files (small images) and cookies (small text files) to keep track of your browser so that you will be recognized when you visit other websites where our third-party ad management providers may show you advertisements from us based on your visit to our website. Some of these advertisements may be customized to particular services that you viewed or they may be based on inferences about services in which you may be interested. This is called “interest-based advertising”.

These pixel files and cookies are generally valid for a limited number of days (usually no more than 90 days) and are provided by our ad management providers. We require our ad management providers to participate in the Digital Advertising Alliance of Canada’s Ad Choices Program. Visit the Digital Advertising Alliance of Canada: Your AdChoices website where you can find out more information about digital advertising and how you can opt-out of interest-based advertising.

Please note that if you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our website. In addition, we will continue to customize our offers of services to you when you are on our website unless you block cookies from our website. If you block cookies on our website, certain functions will not function properly.

7. Regarding Children and Minors

Our website and the services offered on our website are not directed to children under the age of eighteen (18) years. We will not knowingly collect personal information about a child under the age of 18.

We do not allow minors (persons who are under the age of majority in their place of residence) to create accounts, request services or enter contests or promotions.

8. Do We Disclose Your Personal Information to Others?

We may share your personal information with our service providers that help us with our business operations. For example, we will share information with service providers who provide us with marketing and promotional services. We require our service providers to keep your personal information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf unless we or they have obtained your consent. 

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

We may also disclose your personal information if it is necessary for us to collect a debt from you or where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.

9. Law Enforcement Requests

We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information. If we receive a written request from a police officer or other law enforcement agency with authority to request access to your personal information in the course of an actual or potential investigation into a breach of a law, our policy is to provide the requested information.

10. Storage Outside of Canada

Your personal information may be used or stored by us or our service providers outside of Canada. We require that our service providers safeguard your personal information. However, if your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.

11. Preference Centre

When you complete your profile, you will have the option to choose what marketing and promotional e-mails and communications you receive from us via Mailchimp and can opt to unsubscribe at any time. 

Please note that we still maintain information that you provided to us for audit purposes or to comply with our legal obligations.

12. How Do You Access and Modify Your Personal Information or Make a Complaint?

If you have an account, log in to access and to modify the personal information stored with your account. If you have questions or concerns about other personal information collected by us and would like assistance accessing that information, please contact our Chief Privacy Officer at privacyofficer@nesty.ca.

13. How Do We Protect Your Personal Information?

We take administrative, technical and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your personal information through the use of passwords and graduated levels of clearance. We do not publish all of our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected. We educate our employees with respect to their obligations to protect your personal information.

Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our website if you consider that information to be sensitive.

14. Links to Third-Party Websites and Social Network Plug-Ins

You may be able to access third-party websites such as Airbnb through links available on our website. You may also connect to social networks such Instagram, Facebook, Pinterest, and Twitter. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Notice. Do not transmit personal information using those websites without reading the privacy policies governing those websites.

If you create links between our website and third-party sites, such as social networking sites, and Airbnb, we may be able to publish updates about our services to your social network account or other accounts through the links that you establish. You may terminate those links at any time through your social network account or other accounts.

You may change the way your preferred third-party sites and our site interact by modifying your privacy settings in those accounts. You can also log-out of your third-party accounts before visiting our website. For more information, please refer to your social networking site's privacy policy, which governs your use of these social plug-in features.

LAST UPDATED on December 15, 2016.